Refund policy
Return Policy
You have a maximum of 30 days from the date of your order to return your order.
The item must be in its original condition, unused, unwashed, and with its tags attached.
Sale items are final sale and therefore cannot be returned.
Shipping costs for your return order are at the customer's expense.
Return Procedure:
1. Email maripier.boilard30@gmail.com to verify exchange eligibility.
2. Wait for the Mauze team to respond within the next few business days.
3. Return shipping at your expense.
You must return your order to this address:
Mauze Beauté
555 rue des écoles
Victoriaville, G6S 0S1
Quebec, Canada
You must provide a document with your first name, last name, order number, and the reason for the return.
4. Refund confirmation email.
*Refund times may vary depending on the payment method. Typically, it takes three (3) to five (5) business days.
You have a maximum of 30 days from the date of your order to return your order.
The item must be in its original condition, unused, unwashed, and with its tags attached.
Sale items are final sale and therefore cannot be returned.
Shipping costs for your return order are at the customer's expense.
Return Procedure:
1. Email maripier.boilard30@gmail.com to verify exchange eligibility.
2. Wait for the Mauze team to respond within the next few business days.
3. Return shipping at your expense.
You must return your order to this address:
Mauze Beauté
555 rue des écoles
Victoriaville, G6S 0S1
Quebec, Canada
You must provide a document with your first name, last name, order number, and the reason for the return.
4. Refund confirmation email.
*Refund times may vary depending on the payment method. Typically, it takes three (3) to five (5) business days.